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How Should Customers Communicate With You?

This chart on how homeowners should talk to their contractors is on a blog by freelance writer Kathy Price-Robinson. She’s spoken to a lot of homeowners for her research and has an insight into how they think. For 11 years, she’s written a column called Pardon Our Dust for the Los Angeles Times. She has also written stories on remodeling projects for Remodeling and Upscale Remodeling. Let me know what you think at npatel@hanleywood.com.